Privacy Policy
Effective January 1, 2026
Essential Santa Fe Concrete, concretesantafe.com, quotes@concretesantafe.com
Who we are and what this policy covers
Essential Santa Fe Concrete is a concrete contractor in Santa Fe, NM. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what you can ask us to do with it.
It covers this site, starting from the home page, along with the contact form and any calls, texts or emails that come to us through it. You can read more about our crew and how we work on our About page.
Information you give us
Most of what we know about you is what you choose to tell us when you ask for an estimate or have a question about a driveway, patio or other job. That usually includes:
Your name, phone number and email address, so we can get back to you.
The address of the property, so we can come out and look at the work.
A description of the job, and any photos you send of cracks, sinking or pooling water, so we know what we're walking into.
Our contact form is run by an outside form service. What you type into it is sent to that service and then passed to us, and the service handles it under its own privacy terms.
Information collected automatically
Like most websites, ours may collect some basic information when you visit, through analytics tools and cookies. Cookies are small files your browser stores so a site can remember your visit.
This can include your browser and device type, the pages you looked at, how long you stayed, the site that sent you here and a general location based on your internet connection. We use it to see which pages people find useful and to fix anything that isn't working, not to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you send us to answer your question, schedule a visit to your property, prepare your estimate and, if you hire us, plan and carry out the job. We may also contact you afterward about the work we did, such as a follow-up on how the slab is holding up.
We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. That can mean the services that host our website, our form and our email, a supplier who needs a delivery address for materials, or a city or county office when a job calls for a permit.
We may also share information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
If you ask for an estimate and don't book, we keep your details only as long as it's useful for following up on that request. If we do the work, we keep job records longer, because they help if you call us later about the same slab and because we need them for our business and tax records.
When we no longer need information, we delete it or remove anything that ties it to you.
Your choices and rights
You can ask us to tell you what personal information we have about you, correct anything that's wrong or delete it. You can also ask us to stop contacting you at any time.
Depending on the state you live in, you may have other privacy rights under that state's law. We'll honor any request the law gives you a right to make, and we may need to confirm who you are before we act on it.
Children's privacy
Our website is meant for adults arranging work on their home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe, and we limit who on our team can see it to the people who need it to do the job. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted.
Changes to this policy
We may update this policy as our website or the tools behind it change. When we do, the new version will be posted on this page, and it applies from the time it's posted.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or think we've handled something the wrong way, call us at (505) 395-9112 or reach us through our Contact page. We'll look into it and get back to you.